◆Support Agent

Support that answers itself. And learns as it goes.

Connect your support inbox. Support Agent reads every customer email, drafts a grounded reply from your knowledge base and live Shopify orders, and earns the right to auto-reply once it's learned your voice.

support@brand.com · Conversation

Jamie R.2m ago

Hi! I ordered 5 days ago (#1043) and haven't gotten a tracking number yet. Has it shipped?

Suggested reply · grounded in order #1043

Hi Jamie — good news, order #1043 shipped yesterday via USPS and is on its way. Your tracking number is 9400…1196, expected to arrive Thursday. Thanks for your patience!

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Support Agent · by Automations For Ecom